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Manage Users

Add new users

If you have a Pro or Pro+ subscription and are an admin, you can add users to your organisation’s account.

1. Click your email address in the menu bar and choose Settings
2. Click Manage users
3. Click Invite new user
4. Input the name and email address of the person you want to grant access to and check the box for Administrator account if this user should have admin level


5. Click Add User

The email invitation asks the recipient to join your organisation’s account and provides the password to login. If the email is not received within an hour or two, check the junk or spam folder. If you require further assistance contact support@brandnew.io.

Standard users – have access to all areas of the platform.

Admin users – have access to all areas of the platform. Admin users have the added permission to invite users to their organisation’s account.

Resend an invite

The email invitation for users does not expire, however you can resend the invitation if necessary.


Remove users

To remove a user from your organisation, choose the option to Delete user under Actions.


Track activity

The activities of all users in your organisation are tracked and can be found under Activity logs.

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